1 hour ticket response
Quick support is our fundamental priority and this is why we have a team of skilled techs who are eager to provide a quick answer to any question that you might possibly have. Simply open your client support ticket from the Site Control Panel and we will respond back to you within 60 minutes in the worst case scenario. In fact, we strive hard and aim for a twenty–minute ticket response time.
An Excellent Help Desk Service
We’ve got a team of web hosting support professionals who will be happy to reply to all your questions every time you need help. Most of our client service team representatives have lots of years of experience in the cloud web hosting service market, so you can constantly rely on rapid and comprehensive answers to your inquiries.
A User–Friendly Help Center
In the Site Control Panel you’ll find an intuitive Help Center section where you can get quick hints on how you can use our hosting services. You can get the answers to your questions in our F.A.Q. repository, see more suggestions in the web hosting account management articles or watch the how–to video tutorials.