A 99.9% Server Uptime
Our cloud web hosting system is based on a stable, top–quality hardware configuration and a significantly tweaked Linux distro. That’s why, regardless of what your site is, or how many website visitors you’ve got, or even if there is a DoS assault, our hosting servers will stay up and running and your websites will remain visible online.
Our cloud web hosting service packages feature a 99.9% server uptime guarantee. And irrespective of which datacenter you opt for, our uptime guarantee remains unchanged.
A 99.9% Network Uptime
When you build your very own cloud hosting system, it’s crucial that you also build your own network infrastructure. That is the reason why we set up a custom–configured internal network in each one of our data centers. Relying on premium–quality Juniper routers and switches, our internal network allows for remarkably fast data transfer speeds and is also fully redundant.
This way you can enjoy a 99.9% network uptime in our US based data center, in our UK based data center, in our FI based data center, in our East Europe based data center as well as in our AU based data center, irrespective of which web hosting plan you have selected.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting packages. If you are unhappy with our services, or if you consider them inadequate, or if you decide that you need to have a VPS servers rather than a cloud hosting account – we will give you a reimbursement, no questions asked.
All domain name registrations are non–refundable, but you’ll retain complete control over your domains even when you close your web hosting account with us.
24/7 Technical Support
In case you own a web hosting company, your tech support engineers are of major importance. That is the reason why we’ve cautiously assembled a highly accomplished team of technical support engineers, each with several years of practice behind his back. With their help, we offer 24x7 support with each of our hosting packages.
And not only that, we offer a 1–hour response time guarantee. All tickets are responded to in under 60 minutes and our average ticket response time is under twenty minutes!